Book A Tour

Small group tours run for approximately 30 minutes and are limited to two family members per booking. Please call the service directly to book a tour and arrive 5-10 minutes prior to your tour in order to follow COVID sign-in procedures.

During your tour we hope to:

Welcome families
Introduce families and children to Educators
Discuss what the family’s needs and wants are in an Early Childhood Service expectations of our service programming & documentation requirements health and safety medical conditionsadditional needsdays and times requiredrequired start date
Outline the service philosophy
Show families the indoor and outdoor environment, explaining how the environment is set up and what resources and equipment are provided
Explain the daily routine
Discuss what the service provides (morning tea, lunch, afternoon tea, sunscreen etc)
Advise families what they are required to provide (formula/breast milk, nappies, spare clothes etc.)
Discuss any medical needs of their child including allergies and their responsibilities for medical management plans to be completed prior to the child’s start date
Discuss proof of immunisation – statement from the Australian Immunisation Register (AIR)
Discuss the service’s Health and Safety Policies including sick children policy, exclusion periods for control of infectious diseases
Go through the Parent Handbook – outlining fee structure and payment, bond and enrolment fee
Discuss parent meetings – this may include parent/teacher interviews, parent information sessions throughout the year, transition to school
Explain Child Care Subsidy (CCS) providing information about: how the subsidy worksthe process of applying for CCS through their myGov website linked to Centrelinktheir requirement to sign a CWA
Discuss service closures (public holidays, Christmas holidays, school holidays etc)
Discuss arrival and departure requirements
Discuss how families can participate in the service program
Discuss how the service communicates with families (via email, notices, newsletters, online platform, website, Facebook)
Discuss communication preferences with families (especially for families where English is a second language )
Discuss the transition to school process with families
Provide families with information to take home about the service – Parent Handbook, relevant information brochures, Enrolment Form, website, Facebook page, Instagram page